Problems accessing Hoyle .....

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Posted by TiggyT (OpManager) (Ranked 28 on Command & Conquer (Kali) Ladder) on April 15, 2009 at 10:14:41:

Hi Everyone,

I believe some, if not all of you have been experiencing access problems with Hoyle.

I would like to point out, that site related problems are not handled by LadderOps. If you have any problems, look at the Hoyle forum, or send a support mail to Hoyle, where your request will be answered by those that deal with access probems to this site.

As it happens, I know of someone that did email them, and received the following reply:

I've been informed that there was a DNS problem yesterday with the sierra.com domain, which includes hoylegames.sierra.com. The problem has now been fixed; however, many Internet Service Providers may not have propagated the information to their own DNS servers yet, which will cause problems accessing the games and/or the web pages. The time it takes to do this varies from ISP to ISP, and it can take anywhere from an hour to 48 hours.

If you do not want to wait for your ISP to update their DNS servers, here are a couple of solutions that may or may not work:

1. Delete your temporary Internet files, and then try to access the games at http://8.5.0.53/

2. Follow the instructions at https://www.opendns.com/start/computer/

Best regards,

Mike
Case's Ladder

I hope this is of help to you.

Good luck in your games.

TiggyT, OpManager
Case's Ladder

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Comments:
: Hi Everyone, : I believe some, if not all of you have been experiencing access problems with Hoyle. : I would like to point out, that site related problems are not handled by LadderOps. If you have any problems, look at the Hoyle forum, or send a support mail to Hoyle, where your request will be answered by those that deal with access probems to this site. : As it happens, I know of someone that did email them, and received the following reply: : <b>I've been informed that there was a DNS problem yesterday with the sierra.com domain, which includes hoylegames.sierra.com. The problem has now been fixed; however, many Internet Service Providers may not have propagated the information to their own DNS servers yet, which will cause problems accessing the games and/or the web pages. The time it takes to do this varies from ISP to ISP, and it can take anywhere from an hour to 48 hours. : If you do not want to wait for your ISP to update their DNS servers, here are a couple of solutions that may or may not work: : 1. Delete your temporary Internet files, and then try to access the games at http://8.5.0.53/ : 2. Follow the instructions at https://www.opendns.com/start/computer/ : Best regards, : Mike : Case's Ladder</b> : I hope this is of help to you. : Good luck in your games. : TiggyT, OpManager : Case's Ladder

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